FAQ

Frequently Asked Questions (FAQ's)
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LOCAL DELIVERIES AND NATIONAL SHIPPING:

How much do you charge for delivery?

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Local deliveries are £3.00 or free if spending over £30.00.

National deliveries are charged accordingly

Over £80.00: FREE

Over £30.00 : £4.99

Under £30.00 : £8.98

Parcels have a weight limit of 22kgs, which is normally plenty, but this will be calculated for you at checkout.

How long will it take to get my order?

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It depends on where you are. Local deliveries can take 1-3 days, but more often than not, they are the next day.

National deliveries will be delivered by our shipping partner APC, and if the order is placed by midday, will often arrive the next working day. Bare in mind if ordering on a friday, APC may not collect from us until the monday, which means your order will usually arrive with you on the tuesday.

I'm local will I get my order quicker?

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Yes, if you are local to us your orders will be quicker. Your order can take up to 3 business days but we will try and get it out to you sooner than this. Usually you will receive your order the next day, or even the same day!

RETURNS:

Can I return my product?

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We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process.

GENERAL

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Yes! Just enter your email in the sign up form at the bottom of this page, and you’ll be added to our subscription list. You’ll be sent updates, exclusive offers, and much more.

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